Shipping & Delivery

This Shipping & Delivery Policy applies to all orders placed on info@friendsforeverpets.com. Please review the information below before completing your purchase.


Shipping Regions & Restrictions

We currently ship to:
- United States

We do not ship to:
- P.O. Boxes
- APO / FPO / military addresses
- Other non-physical addresses
- U.S. Remote Areas
The following US regions are unavailable for delivery: 
  • Puerto Rico
  • Guam
  • American Samoa
  • U.S. Virgin Islands
  • Northern Mariana Islands
  • Federated States of Micronesia
  • Marshall Islands
  • Palau
  • Alaska
  • Hawaii

 

Shipping – Contiguous United States 

- Free Economy Shipping on orders USD $50 and above
- USD $8.99 Economy Shipping on orders under USD $50

Estimated transit time:
- Economy Shipping: 5–8 business days

Shipping Accuracy & Liability Disclaimer

Many carriers do not allow address changes once a package has been shipped. Please carefully double-check your shipping information before completing your order. We are not responsible for delays or delivery issues resulting from carrier errors, weather conditions, customs processing, or incorrect / incomplete shipping addresses provided by the customer.


Questions & Customer Support

For questions about shipping options please contact our Customer Care team:
Email: info@friendsforeverpets.com
Phone: 1-888-253-2880
Live Chat: available on our website during business hours
Hours: Monday–Friday, 7:00 AM–3:30 PM (EST)